Privacy Policy

Last updated 2026-09-28

Hello Playdate helps parents turn family photos into printable coloring pages, activity packs, and other kid-friendly printables. This policy explains what we collect, how we use it, and the promises we make about your photos and your kids' creations. We keep it short and in plain language on purpose.

1. What we collect

• Photos you upload. The images you choose to turn into coloring pages and printables.
• The pages you create. The outlines, coloring pages, activity packs, and other printables we generate for you, plus the names and interests you type in to personalize them.
• Your email address — if you sign in. We use a passwordless email sign-in link, so we hold your email but no password.
• Family and profile details you choose to enter. These can include a parent or child name, birthday, contact details, allergies, grade, school, neighborhood, interests, and weekly-delivery preferences. Most fields are optional and are used only for the feature where you enter them.
• Educator and event details you choose to enter. These can include an adult contact name and email, organization, group details, class names, party details, invitations, and guest responses.
• Usage data. Basic activity (which tools you used, how many pages you made, rough cost of generations) so we can run the service, and privacy-friendly, cookie-light analytics about page visits.
• Purchase records — only if you buy. Apple processes purchases made in the iPhone or iPad app, and Stripe processes purchases made on the website. We retain product, transaction, entitlement, and refund status needed to deliver and restore purchases. We never see or store your full card number.

2. How we use it

• To make the coloring pages, activity packs, and printables you ask for.
• To save your creations to your account (or anonymous collection) so they're there when you come back.
• To personalize the family, classroom, party, profile, and weekly tools where you chose to provide those details.
• To send you the sign-in link you request, and the occasional important account or service message.
• To keep the service running, prevent abuse, understand which tools are useful, and process payments.

We do not sell your data, and we do not use your photos or your kids' creations to train AI models.

3. We retain by design (we don't auto-delete)

Hello Playdate keeps your photos and creations rather than deleting them on a timer. Signed in, everything you make is kept for you to come back to, with no expiry. As a guest, your work is saved on this device under an anonymous ID, and you can claim it any time by creating an account. We hold this data only to provide the service to you; we never sell it, share it beyond the processors below, or train models on it. You can delete your account and its data at any time in Account & Access, or contact us for help (see Contact).

4. Who processes your data

To run the service we rely on a small number of trusted third-party processors. They handle your data only to perform their function, under their own privacy terms:

• Image generation — OpenAI, via Cloudflare AI Gateway. Image generation runs on OpenAI's image model, routed through Cloudflare AI Gateway. The relevant photo is sent (encoded inline in the request) to produce your outline, which is returned to us. Cloudflare meters the usage.
• Web payments — Stripe. Handles card processing for purchases made on our website. We never see your full card number.
• iPhone and iPad payments — Apple. StoreKit and the App Store process digital purchases made in the app. We receive the transaction details needed to grant, restore, renew, refund, or revoke the purchased feature; we never receive your full payment-card details.
• Account email — Cloudflare Email Service. Delivers requested sign-in links and important account messages.
• Hosting & analytics — Cloudflare and our self-hosted, privacy-friendly analytics. For serving the site and basic, cookie-light visit counts.

5. Cookies & your anonymous ID

We use a small number of cookies: one to keep you signed in, and an anonymous ID that lets us save your collection before you create an account (so nothing you make is lost). Our analytics is self-hosted and privacy-friendly — it does not follow you across other sites. We do not run third-party advertising trackers.

6. Children's data

Hello Playdate is a tool for parents and guardians to make printables for their kids — it is not directed at children, and children should not create accounts or upload photos themselves. A parent or guardian is the account holder and is responsible for any photos uploaded, including photos of their children. We treat photos of kids with the same promise as everything else. Your photos are used only to make your pages — never sold, shared, or used to train AI. If you believe a child has used the service without a parent's involvement, contact us and we'll help sort it out.

7. Your choices

You can delete individual creations, or delete your whole account and its associated data from Account & Access in the app or website. If you'd like a copy of your data or need help removing it, contact us and we'll take care of it.

8. Changes

We may update this policy as the product evolves. We'll update the "Last updated" date above when we do.

9. Contact

Questions, data requests, or anything privacy-related: [email protected].

See also our Terms of Service and Refund Policy.